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openclaw-mission-control/docs/09-ops-runbooks.md

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# Ops / runbooks
This page is the operator/SRE entry point. It intentionally links to existing deeper docs to minimize churn.
## Where to start
- Deployment: [docs/deployment/README.md](deployment/README.md)
- Production checklist/notes: [docs/production/README.md](production/README.md)
- Troubleshooting: [docs/troubleshooting/README.md](troubleshooting/README.md)
## “First 30 minutes” incident checklist
1. **Confirm user impact + scope**
- What is broken: UI, API, auth, or gateway integration?
- Is it all users or a subset?
2. **Check service health**
- Backend: `/healthz` and `/readyz`
- Frontend: can it load? does it reach the API?
3. **Check auth (Clerk) configuration**
- Frontend: is Clerk enabled unexpectedly? (publishable key set)
- Backend: is `CLERK_JWKS_URL` configured correctly?
4. **Check DB connectivity**
- Can backend connect to Postgres (`DATABASE_URL`)?
5. **Check logs**
- Backend logs for 5xx spikes or auth failures.
- Frontend logs for proxy/API URL misconfig.
6. **Stabilize**
- Roll back the last change if available.
- Temporarily disable optional integrations (gateway) to isolate.
## Backups / restore (placeholder)
- Define backup cadence and restore steps once production deployment is finalized.